How You Can Improve Your Business Performance Through Leadership and Team Communication
Leadership Team Performance
Leadership team performance makes the difference to organizational success. Several studies have been conducted to determine what makes a company successful, even in a downturn market. Businesses that communicate frequently with their employees and tell the truth are more successful and have the commitment of their employees in whatever they are doing. We believe that clarity, communicating clearly and often with all employees leads to healthy organizations and effective leadership and team performance.
The Process of Building a Cohesive and Performing Leadership Team
The Leadership Team Performance program is based on our understanding of how leaders and teams perform. The four sessions focus on the four disciplines that contribute to a healthy organization: building a cohesive leadership team, creating clarity, over communicating clarity and reinforcing clarity. While based on a leadership team performance structure, we customize the retreat to meet the specific needs of our clients.
Building a cohesive leadership team requires trust achieved by learning about team-mates’ history and personality makeup, how they master conflict, achieve commitment, embrace accountability, and focus on results.
Clarity of Communication within the Leadership Team
Clarity is essential to the success of an organization. It involves aligning systems and teams’ performance with the answers to six critical questions:
- the true purpose for being in business,
- the organization’s core values,
- the services or products of the business, and
- the strategy for success.
The last two questions are key to the immediate period: what is most important for the leadership team to address right now and how will they do that and what are the responsibilities of each of the members in addressing the identified goal.
The leadership team then creates a Playbook. This is a simple communication tool for sharing the answers to the six questions with the rest of the organization. The Playbook ensures that everyone understands what the organization intends to achieve and what the role of each person in the organization is in achieving business success.
Leadership Team Results
In addition, the leadership team will have a model for:
- improving leadership team performance,
- establishing, maintaining and reinforcing clarity within the organization,
- holding effective meetings,
- aligning teams and systems with the business goals and
- a road map for the changes necessary to create a healthy organization.
Getting results is manageable as the leadership team commits to what is most important to the business for as little as thirteen weeks. This strategy makes seeing results much easier than a five year strategic plan. Using this approach, one client has a system for daily communication, has minimized conflict and has created their own tools for maintaining good relationships within the leadership team. Leadership team performance has become more focused and more productive.